This company ensures the confidentiality of your personal records in accordance with the Act and will ensure safekeeping of all records against a loss or destruction.

No one can read your files or have copies of your papers unless you or your guardian give permission for that to happen.

Confidential records are maintained for you that are adequate for:

Planning and continuous evaluation of your service plans.

Furnishing documentary evidence of your service plans.

Protecting your legal rights, as well as staff’s and facility’s legal rights.

A single confidential file is maintained for you. It is called your personal history book.

Access to your personal history book is limited to those having legitimate and authorized purposes for having it. You may gain access to your personal history book by asking for it, or by writing a request for it.

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Individual Handbook (Adobe Acrobat Format)